Host with heart: The hospitality blueprint
Host With Heart is shaped by years of lived experience designing hospitality stays guests remember, talk about, and return for.
Most experience providers aren’t struggling from lack of effort — but from lack of clarity. When the core feeling isn’t defined, everything becomes reactive: more amenities, more fixes, more stress, with diminishing returns.
This course introduces a design lens that helps you see your space through the guest’s lived experience and shape an offering that feels emotionally coherent from arrival to departure. The goal isn’t trends or aesthetics — it’s creating an experience you can trust, so ease, confidence, and sustainable growth can replace over-efforting and burnout.
Who it’s for:
Hosts, restaurateurs, retreat leaders, tour operators, and place-based experience providers who care deeply about how their space feels and want to become a true market of one — without needing a big budget or finished space.
What’s included:
Five guided sections, practical worksheets for real-world application, real examples from Klarhet, and lifetime access — designed to create immediate clarity and deepen with use over time.
Host With Heart helps experience providers move from reactive, effort-heavy hosting into clarity and trust. Instead of chasing amenities or trends, you’ll learn to design emotionally coherent experiences guests can feel, remember, and want to return for. When applied over time, this lens supports market-of-one experiences that are distinct, sustainable, and easier to hold — where confidence replaces second-guessing and growth no longer requires burnout.
